HIPAA COMPLIANT PRIVACY POLICY

Get Well Concierge Privacy Policy

Last Updated: 01/23/2024

Introduction:

Get Well Healthcare Services, LLC (“Get Well Concierge”) is committed to maintaining the privacy and security of protected health information (PHI) and medical records in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and its regulations.

Notice of Privacy Practices:

This Privacy Policy serves as a notice of our privacy practices as required by HIPAA. Our full Notice of Privacy Practices, based on the DHS’s model notices, is available upon request. It provides detailed information about how we use, disclose, and protect PHI and patients’ rights.

Use and Disclosure of PHI:

Get Well Concierge may use and disclose PHI for treatment, payment, and healthcare operations. We will obtain your written authorization for any other uses or disclosures of PHI not covered by this policy or required by law.

Patient Rights:

As a patient of Get Well Concierge, you have the following rights regarding your PHI:

Right to Access: You have the right to access your PHI and obtain copies of your medical records. Requests must be made in writing, and we will respond within the timeframe specified by law.

Right to Request Amendments: You may request amendments to your PHI if you believe it is incorrect or incomplete. We will review and respond to your request within the timeframe specified by law.

Right to an Accounting of Disclosures: You have the right to request an accounting of certain disclosures of your PHI made by Get Well Concierge.

Right to Request Restrictions: You may request restrictions on certain uses and disclosures of your PHI. However, we are not obligated to agree to such requests.

Right to Request Confidential Communications: You have the right to request that we communicate with you about your PHI in a certain way or at a specific location.

Security Measures:

Get Well Concierge has implemented comprehensive security measures to protect PHI and medical records. These measures include administrative, physical, and technical safeguards to ensure the confidentiality and integrity of patient information.

Complaints:

If you believe your privacy rights have been violated, you have the right to file a complaint with Get Well Concierge and the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.

Contact Information:

If you have questions or concerns about our privacy practices or would like to request a copy of our full Notice of Privacy Practices, please contact us at:

Changes to Privacy Policy:

Get Well Concierge reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on our website, and patients will be provided with a revised copy upon request.

Please consult with a legal professional to review and customize this template to your specific needs and to ensure full compliance with HIPAA regulations. Additionally, consider seeking guidance from the U.S. Department of Health and Human Services or a HIPAA compliance expert to ensure that your privacy policy aligns with all applicable requirements.

POLICY: Disclosure of Treatment Services

Effective Date: 01/23/2024

Policy Statement:

Get Well Concierge is committed to providing high-quality healthcare services while maintaining the privacy and confidentiality of patient information. This policy outlines the guidelines and procedures for disclosing treatment services information to patients and authorized individuals.

Scope:

This policy applies to all healthcare providers, staff, and personnel employed or affiliated with Get Well Concierge who have access to patient information and treatment records.

Policy Procedures:
Disclosure of Treatment Services:
  1. Patient Access: Patients have the right to access information about their treatment services. Upon request, we will provide patients with a summary of their treatment plan, including diagnosis, medications, procedures, and other relevant information.
  2. Authorized Individuals: Treatment information may be disclosed to authorized individuals such as the patient’s legal guardian, healthcare proxy, or any individual identified by the patient in writing as someone they wish to receive information about their treatment.
  3. Consent for Disclosure: We will obtain written consent from the patient or their legal representative before disclosing treatment information to authorized individuals. The consent form should specify the extent of information to be disclosed and the purpose of the disclosure.
  4. Emergency Situations: In emergency situations where immediate disclosure is necessary to protect the patient’s health, treatment information may be shared with healthcare providers and individuals involved in the patient’s care without prior consent. Such disclosures will be documented in the patient’s record.
Confidentiality and Security:
  1. All treatment information disclosed to patients and authorized individuals must be handled with the utmost confidentiality and respect for privacy.
  2. Access to patient records and treatment information will be restricted to authorized personnel only, following HIPAA regulations.
  3. Electronic communication of treatment information will be encrypted and secure to prevent unauthorized access.
Record Keeping:
  1. All disclosures of treatment services to patients and authorized individuals will be documented in the patient’s medical record. The documentation will include the date, time, purpose, and individuals involved in the disclosure.
Complaints and Concerns:
  1. Patients who have concerns or complaints regarding the disclosure of treatment services can contact our Privacy Officer, whose contact information is readily available to all patients.
Training:
  1. All personnel involved in the disclosure of treatment services will receive training on this policy and HIPAA regulations to ensure compliance and protect patient privacy.

Policy Review:

This policy will be reviewed and updated as necessary to remain in compliance with HIPAA regulations and to reflect any changes in the organization’s practices.

Policy Compliance:

Non-compliance with this policy may result in disciplinary action, up to and including termination of employment or contract, in accordance with applicable laws and regulations.

Get Well Clinic Family Health & Weight Loss

Humble Location
1420 FM 1960 Bypass Rd E Ste . 122
Humble Tx 77338

Phone: 832-781-4340

Get Well Express Care

11411 N Sam Houston Pkwy E Ste. 146
Humble TX 77396

Phone: 832-781-4340